Refund Policy
Last updated: January 1, 2025
30-Day Money-Back Guarantee
We stand behind our services with a 30-day money-back guarantee. If you're not satisfied with your purchase, we'll work with you to make it right or provide a full refund.
How to Request a Refund
Contact Support
Reach out to our support team within 30 days of purchase
Provide Details
Share your order number and reason for the refund request
Review Process
Our team will review your request within 24-48 hours
Refund Processed
If approved, refunds are processed within 3-5 business days
Refund Policy Details
Eligibility Period
Refund requests must be submitted within 30 days of the original purchase date. This period begins from the date of service activation or delivery.
Processing Time
Once your refund request is approved, we will process the refund within 3-5 business days. The time it takes for the refund to appear in your account depends on your payment method and bank.
Refund Method
Refunds will be issued to the original payment method used for the purchase. We cannot process refunds to different payment methods or accounts.
Partial Refunds
In some cases, we may offer partial refunds based on the usage period or specific circumstances. Our support team will work with you to find a fair solution.
Eligible for Refund
- Service not delivered within promised timeframe
- Service not working as described
- Technical issues preventing service use
- Duplicate purchase or billing error
- Service discontinued by provider
Not Eligible for Refund
- Change of mind after 30 days
- Service used for more than 30 days
- Account suspension due to policy violation
- Services purchased with promotional codes
- Third-party service provider changes
Need to Request a Refund?
Our support team is here to help. Contact us with your order details and we'll process your request as quickly as possible.